Info – Delivery, Contact, Legal & About

Shipping Costs:

Shipping fees include handling and packing fees as well as postage costs. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Delivery Estimated Times:

  • UK: 3 to 5 days from despatch
  • EU: 5 to 10 days from despatch
  • The World: 5 to 15 days from despatch

Returns Policy:

As a consumer you have automatic right of cancellation. This means that if for any reason you are unhappy with your purchase, all you have to do is return it to us in good condition within 7 days and we will issue a full refund for the price of the item. We will be happy to refund the purchase price in full if the return is a result of our error or a defect. To make a return, please provide your order reference number and the reason for the return and wrap the package securely. Then send it to us at the address below:

Contact:

53 Tudor Rd, Hackney, London, E9 7SN
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orders@reggaeroast.co.uk
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James’s Phone No.

07863 159 085
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Privacy Policy:

Reggae Roast Records takes the privacy of its customers very seriously, and will only collect information in order to fulfill customer orders and (if requested by the customer) to provide information via our e-mail new release lists. We never send unsolicited e-mails to customers, and we do not sell mailing lists or customer information to any other companies or individuals.

Complaints Procedure:

At Reggae Roast Records we are constantly striving to improve all aspects of our customer care and welcome your input. Should you have any comments please email orders@reggaeroast.co.uk